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Using Athenty Platform

Welcome to the Athenty Platform user guide. This comprehensive documentation will help you navigate and utilize all the features of the Athenty verification intelligence platform.

Overview​

The Athenty Platform provides a unified interface for managing identity verification and compliance processes. Through our intuitive dashboard, you can:

  • Manage client information and relationships
  • Initiate and track verification requests
  • Review verification results and generate reports
  • Collaborate with team members and third parties
  • Maintain compliance with regulatory requirements

Key Features​

Client Management​

Learn how to add and manage client profiles, including personal information, matter IDs, and access permissions.

Learn about Adding New Clients →

Third Party Management​

Understand how to add third parties who need to receive verification reports and manage their access to client information.

Learn about Adding Third Parties →

Smart IDV (Identity Verification)​

Discover how to use Smart IDV for comprehensive identity verification, including document verification, biometric matching, and fraud detection.

Learn about Smart IDV Verifications →

Smart KYC (Know Your Customer)​

Explore Smart KYC for enhanced due diligence, AML compliance, and regulatory reporting requirements.

Learn about Smart KYC Verifications →

Client Experience​

Learn about what your clients will see when they receive verification requests.

View Client Experience →

Getting Started​

To begin using the Athenty Platform:

  1. Set up your account: Ensure your account has the necessary permissions and access levels
  2. Add your clients: Start by adding client profiles for individuals or businesses you need to verify
  3. Configure third parties: Add any third parties who need to receive verification reports
  4. Initiate verifications: Choose between Smart IDV or Smart KYC based on your verification needs
  5. Review and manage: Monitor verification progress and review results through the dashboard

Best Practices​

  • Keep client information updated: Regularly review and update client profiles to ensure accuracy
  • Use appropriate verification types: Choose Smart IDV for identity verification and Smart KYC for compliance and due diligence
  • Monitor verification status: Check the dashboard regularly for verification updates and required actions
  • Maintain documentation: Keep records of all verifications for compliance and audit purposes

Support​

If you need assistance with the Athenty Platform:

  • Check our Troubleshooting Guide
  • Contact your account manager
  • Submit a support ticket through the platform

Next Steps​

Ready to get started? Choose a topic from the navigation menu to begin exploring the Athenty Platform's capabilities.